
THE FAQs
ANSWERS TO COMMON QUESTIONS.

We offer a range of services to keep your property in top shape: - Year-round tree pruning and removal - lawn mowing and landscaping - Winter snow and ice mitigation. Whatever the season, we've got you covered YEAR-ROUND!
Yes, our tree services are available year round. In fact there are some tree services, such as Oak pruning, that are recommended specifically in the winter to maintain the health and longevity of the trees. Winter pruning can help reduce the spread of disease, and who doesn’t love healthy trees?
Our timeline depends on various factors. Weather events like snow or wind storms can affect our schedule. Contact us for the most accurate timeline.
Our pricing varies based on the size and complexity of your project. Reach out for a detailed quote!
We understand having work on your property can be unexpected and costly, and want you to feel comfortable proceeding with the necessary projects that keep your home safe.
If you need additional support in paying your bill, please reach out and ask what options you may have.
While we appreciate cash payments, they don't reduce the cost of the work. However, we will waive the credit card processing fee if you choose to pay in cash.
Unless you have completed the NY State Capital Improvement worksheet for us, and/or are a licensed contractor who supplies us with a resale certificate, we have to apply sales tax to your job.
We are sorry for this one. Unfortunately there are a lot of fees that can accumulate when credit card processing is involved, and it can total thousands of dollars each month.
In order to offset this growing cost, we have opted to add a 3% convenience fee to credit card transactions. You are always welcome to subtract the fee and pay VIA check or cash.
We invest in a highly trained team and top-notch insurance, ensuring fast, efficient, and professional work every time. This investment means you get the best service possible, and we believe it's worth it for your property.
We can leave logs that you are then welcome to process into firewood, and smaller logs that would fit in your fireplace as well. Starting in 2024, MLCTC will be processing firewood for purchase and delivery.
We can absolutely leave wood chips behind from the work that we do! They do an excellent job of lining walkways, and framing ornamental garden beds. They also make an excellent base for compost, adding a dose of nitrogen to your pile and eventually breaking down into topsoil.
